Goob Station Admin Policy
1. General Adminning
General admin-guidelines. These apply to all ranks of admins: Headmins, Game Admins, and Trial Game Admins.
1.1 Administrators will be held responsible for their actions.
Administrators are not unaccountable, and should be held to higher standards than the playerbase. If you have a problem with an admin’s behavior, discuss with the head admin. All administrators are expected to have a solid reason behind their actions.
1.2 Be professional, polite and welcoming.
Professionalism is important, and in general will help reduce the number of issues you run into as staff. We expect you to deescalate, rather than escalate situations. As staff, you’re often the first person that a player with an issue will talk to. No matter your opinion on the player, do your best to be respectful towards them.
1.3 Do not leak or share sensitive information without permission.
This does pertain to any information posted in the game admin Discord chats, information discussed in admin chat in-game, as well as PII (IP, HWID) accessible through the central ban DB. This does not pertain to basic ban info (time, reason, count), admin notes, or admin log information.
1.4 Ban Appeals
Ban appeals are covered by the Banning Policy.
2. Game-adminning
Rules specific to adminning a round of SS14.
2.1 Do not ever process a case you are/were a part of.
Even if you’ve started adminning after dying, do not process a case you were involved in. You may ask headmins for permission to do this if there are no other staff online. Otherwise, ahelp yourself and get the other staff to handle it.
2.2 Superseded by banning policy
Bans and ban appeals are covered by the Banning Policy.
2.3 Superseded by banning policy
Bans and ban appeals are covered by the Banning Policy.
2.4 Deadmin when you play the game.
Don’t misuse your game admin tools to metagame, this is pretty self-explanatory. Do not use your admin powers to message players whilst IC. If something happens that breaks the rules, you should engage with admins as a normal player via the regular ahelp command. Exceptions to this are:
- You may start adminning a round after you have died. Do note that policy 2.1 still applies!
- You may use admintools when running adminevents if necessary, even if you are playing a character for it.
2.5 Admin events should be done in moderation without heavily altering the flow of the round.
An “event” here is generally meant to be any admin intervention in the round that affects more than a handful of people: spawning a cookie for a prayer no, spawning a sentient monkey that runs around and messes with people yes.
Heavily round-altering admin events (e.g. powerful wizard invasion, nations) should be voted for by the playerbase with customvote and only done on Extended (that means forcing the preset before the round starts!).
Events overall should not be something that occur every round. Log what events you’ve done in Discord (just when & what, and no need to log very minor stuff), and try not to overwhelm players. That said, a lot of lenience is given towards what kinds of events can be run.
2.6 Do not interfere unless you are needed.
If it looks like the situation will be able to resolve itself, or escalated naturally; and nothing actually actionable has happened, then there is no reason to interfere.
2.7 Check with other admins before enacting bans outside of guidelines.
Bans and ban appeals are covered by the Banning Policy. Administrators who place bans outside of the guidelines are required to be able to justify the decision to the admin team.
2.8 Use notes as consideration for punishment, and give notes frequently
If a player is AHelped for some behavior, but this behavior skirts the rules and is not explicitly bannable, you should always give them a note for it. When handling AHelps, you should always check their notes before interrogation or applying punishment. If a user is noted to have been skirting the rules multiple times previously in their notes, you may apply a ban for this behavior.
3. Head Admin Policy
3.1 Hold vote / discussion threads for all major decisions made
In discord, just make a new private thread and ping game admins. If it’s related to trialmin promotion/accepting, remove all current trialmins from the thread. Not all of them need to be votes, and votes can often hamper actual discussion, but they should always be done. Some discretion is given on what counts as a ‘major’ enough decision to warrant a thread.
3.2 Vote threads relating to admins in Discord should always be archived/locked after the fact
Any information that needs to be long-term from these should be outside of the thread.
3.3 Attempts should be made to further discussion on ban appeals older than one week
Don’t have to forcibly come to agreement on them, but its the headmin’s job to ensure that some discussion gets started on these. The actual discussion and specific decision making can be delegated to others obviously but the headmin is working in a managerial position here.